Common Questions
Things people ask us before reaching out.
How much does a consultation cost? ▼
Nothing. Our initial consultation is completely free. We'll sit down with you, learn about your business, and give you honest recommendations — no strings attached.
Do you work with small businesses? ▼
Absolutely — that is exactly who we are built for. Small and mid-sized businesses are our focus. We believe every business deserves enterprise-quality IT support regardless of size.
How fast do you respond to support issues? ▼
For active clients, critical issues are addressed within 15 minutes. We take response time seriously because we know that downtime costs your business real money.
Do you require long-term contracts? ▼
No long-term lock-in. We earn your business every month through the quality of our work — not by trapping you in a contract you can't get out of.
What areas do you serve? ▼
We are based in Houston, Texas and serve the greater Houston area. We can also support clients remotely for cloud, Microsoft 365, and software-based services regardless of location.
